Returns & Refunds Policy
At Rustins, we want you to be completely satisfied with your home decor and furniture purchases. If an item isn't the right fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Securely
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized courier location or schedule a home pickup for larger furniture.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing